Can't Alert Health Insurance to Possible Fraud
The other day I'm doing the bills and I get one of those healthcare "This is not a bill. It describes services." things. You know, the sort of things that 90% of the world throws out without reviewing. But I look at it and check with my wife if she went to the dentist that day. "No! Absolutely not." I Google the doctor and they're in Florida, 6000 miles from where we live.
Now the worrisome thing is -- this is billed to my wife, associated with my healthcare account, etc. -- so there's the hint of identity theft or fraud.
So now Tina's been on the phone with the health insurance company for 45 minutes and they say "We can't take any steps." They can't take any steps about the potential fraud we're alerting them to. So now Tina calls the phone number I Googled up for the dentist and is talking to them, and probably they're fine people but if they aren't, WTF?